1. Website information only
Sartha offers export route triage, paid route planning and partner coordinated transaction support. This website describes those services generally; it is not legal, tax, accounting, banking, customs, insurance or investment advice.
Do not make a shipment, invoice, tax, payment, entity or contractual decision solely from website content. Obtain transaction-specific advice from the appropriate qualified professional or provider.
2. No engagement without a signed agreement
Browsing the website, emailing Sartha, booking a meeting or receiving preliminary information creates no client, advisory, fiduciary or professional relationship.
A Sartha engagement begins only when the appropriate legal entity and the customer sign an agreement identifying the service, scope, fees, responsibilities, data handling and liability terms.
3. Regulated and record-party roles
Sartha is not onboarding Merchant of Record or Tax of Record transactions today. Any future record service would require a named entity, verified operating structure, provider acceptance and a signed agreement for the exact product, country and transaction.
Unless a signed agreement expressly says otherwise, the customer retains its existing legal, commercial, tax, customs, payment, product and customer obligations.
4. Availability and outcomes
Provider, country, product and transaction availability is conditional on diligence, underwriting, professional review and provider acceptance. Website descriptions do not reserve capacity or confirm coverage.
Sartha does not guarantee approval, onboarding, tax treatment, customs clearance, delivery or settlement. Timelines and outcomes may depend on customers, authorities, banks and independent providers.
5. Your responsibilities
You are responsible for providing accurate, complete and authorised information, protecting credentials, obtaining rights to share documents, and reviewing transaction-specific advice and contracts.
You must not misuse the website, attempt unauthorised access, interfere with its operation, upload malicious material, impersonate another person or use the site for unlawful activity.
6. Confidentiality and communications
An unsolicited email or meeting request is not automatically confidential. Do not send sensitive identity, payment, banking, tax, security or trade-secret material until Sartha confirms an appropriate secure channel and confidentiality basis.
Electronic communications can be delayed, intercepted or misdirected. Verify urgent instructions, bank-detail changes and payment requests through an independently confirmed channel.
7. Third-party services
The website may link to or rely on email, booking, hosting and provider services operated by third parties. Their own terms and privacy notices apply. A link or researched provider does not mean the provider has accepted a Sartha transaction or partnership.
8. Intellectual property
Unless otherwise stated, the website content, structure and Sartha brand materials belong to the applicable Sartha rights holder. You may view and share links for legitimate business evaluation, but may not copy, republish, scrape or commercially exploit substantial content without permission.
9. Website availability and liability
The website is provided on an as-available basis and may contain errors or become unavailable. To the extent permitted by applicable law, Sartha is not responsible for decisions made solely from general website information or for third-party websites and services.
Any transaction-specific warranties, indemnities, liability limits and remedies must be stated in the signed engagement agreement. Nothing in these website terms excludes liability that cannot lawfully be excluded.
10. Governing terms and changes
Governing law, venue and dispute process will be identified after the Sartha contracting entity is finalised and will also be addressed in each engagement agreement.
We may update these website terms as the business, providers and legal structure develop. Contact info@sartha.ai with questions about these terms.